PropertyValue
?:citationString
  • European Commission, Brussels (2016): Eurobarometer 79.2 (2013). GESIS Data Archive, Cologne. ZA5688 Data file Version 6.0.0, doi:10.4232/1.12577 (en)
  • European Commission, Brussels (2016): Eurobarometer 79.2 (2013). GESIS Datenarchiv, Köln. ZA5688 Datenfile Version 6.0.0, doi:10.4232/1.12577 (de)
?:comment

  • Respondents who purchased products or services in own country or in another EU country in the past 12 months and experienced problems - summarized
    (en)
  • Derivation:
    This variable summarizes answers to qa2a_1 to qa2a_15 and qa2b_1 to qa2b_15.

    [qa2a When you have purchased products or services online from a seller located in (OUR COUNTRY), have you experienced any of the following problems?
    qa2b When you have purchased products or services online from a seller located in another EU Member State, have you experienced any of the following problems?
    qa2a_1/qa2b_1 A delay in the delivery
    qa2a_2/qa2b_2 Delivery costs higher than stated
    qa2a_3/qa2b_3 Delivery costs are too high
    qa2a_4/qa2b_4 You had to return the product
    qa2a_5/qa2b_5 It was not possible to return the product for reimbursement
    qa2a_6/qa2b_6 The product was not delivered but was still
    qa2a_7/qa2b_7 The product was returned to the seller but not reimbursed
    qa2a_8/qa2b_8 The package had been lost in the post when returned to the seller
    qa2a_9/qa2b_9 There were no means to track the delivery status
    qa2a_10/qa2b_10 Delivery at home when nobody was there
    qa2a_11/qa2b_11 You needed to collect the package from a collection point far away
    qa2a_12/qa2b_12 The collection point opening hours were not convenient
    qa2a_13/qa2b_13 The delivered product was different from the one you ordered
    qa2a_14/qa2b_14 The delivered product was faulty and there were problems with the guarantee
    qa2a_15/qa2b_15 Other (SPONTANEOUS)]

    (en)
  • Derivation:
    This variable summarizes answers to qa2a_1 to qa2a_15 and qa2b_1 to qa2b_15.

    [qa2a When you have purchased products or services online from a seller located in (OUR COUNTRY), have you experienced any of the following problems?
    qa2b When you have purchased products or services online from a seller located in another EU Member State, have you experienced any of the following problems?
    qa2a_1/qa2b_1 A delay in the delivery
    qa2a_2/qa2b_2 Delivery costs higher than stated
    qa2a_3/qa2b_3 Delivery costs are too high
    qa2a_4/qa2b_4 You had to return the product
    qa2a_5/qa2b_5 It was not possible to return the product for reimbursement
    qa2a_6/qa2b_6 The product was not delivered but was still
    qa2a_7/qa2b_7 The product was returned to the seller but not reimbursed
    qa2a_8/qa2b_8 The package had been lost in the post when returned to the seller
    qa2a_9/qa2b_9 There were no means to track the delivery status
    qa2a_10/qa2b_10 Delivery at home when nobody was there
    qa2a_11/qa2b_11 You needed to collect the package from a collection point far away
    qa2a_12/qa2b_12 The collection point opening hours were not convenient
    qa2a_13/qa2b_13 The delivered product was different from the one you ordered
    qa2a_14/qa2b_14 The delivered product was faulty and there were problems with the guarantee
    qa2a_15/qa2b_15 Other (SPONTANEOUS)]

    (de)
  • Note:
    See qa2a and qa2b for complete question text.

    (en)
?:dateCreated
  • 2016 (xsd:gyear)
?:dateModified
  • 2013-01-01 (xsd:date)
?:endDate
  • 2013 (xsd:gyear)
?:groupDescription
  • Seit Anfang der siebziger Jahre erhebt die Europäische Kommission mit dem "Standard and Special Eurobarometer" regelmäßig die öffentliche Meinung in den Mitgliedstaaten der Europäischen Union. Die Befragungen werden jeweils im Frühjahr und im Herbst auf der Grundlage neuer Stichproben mit einer Größe von 1000 Befragten pro Land persönlich durchgeführt. Für Nordirland und Ostdeutschland werden gesonderte Stichproben gezogen. Nach der EU-Erweiterung im Jahr 2004 werden auch die verbleibenden und die neuen Beitrittskandidaten regelmäßig in ausgewählte Umfragen einbezogen. Die Standard-Eurobarometer-Module fragen nach der Einstellung zur europäischen Einigung, zu den Institutionen und zur Politik, ergänzt durch Messungen zu allgemeinen soziopolitischen Orientierungen sowie zu den demografischen Merkmalen der Befragten und der Haushalte. In unregelmäßigen Abständen befassen sich spezielle Eurobarometer-Module ausführlich mit Themen wie Umwelt, Wissenschaft und Technologie, Gesundheit oder Familie, soziale oder ethnische Ausgrenzung, Lebensqualität usw. Die "European Communities Studies" 1970-1973 können als Vorläuferstudien angesehen werden, ebenso wie die "Attitudes towards Europe" von 1962. (de)
  • Since the early nineteen seventies the European Commission´s “Standard and Special Eurobarometer” are regularly monitoring the public opinion in the European Union member countries at times. Interviews are conducted face-to-face, in each spring and each autumn, at all times based on new samples with a size 1000 respondents per country. Separate samples are drawn for Northern Ireland and East Germany. After the EU enlargement in 2004, remaining and new Candidate Countries are also regularly included in selected surveys. The Standard Eurobarometer modules ask for attitudes towards European unification, institutions and policies, complemented by measurements for general socio-political orientations, as well as by respondent and household demographics. Intermittently special Eurobarometer modules extensively address topics, such as environment, science and technology, health or family issues, social or ethnic exclusion, quality of life etc. The “European Communities Studies” 1970-1973 can be considered forerunner studies, as well the “Attitudes towards Europe” from 1962. (en)
?:hasFulltext
  • true (xsd:boolean)
is ?:hasPart of
?:inLanguage
  • Englisch (de)
  • English (en)
?:linksGroup
?:locationsId
  • AT (xsd:string)
  • BE (xsd:string)
  • BG (xsd:string)
  • CY (xsd:string)
  • CZ (xsd:string)
  • DE (xsd:string)
  • DK (xsd:string)
  • EE (xsd:string)
  • ES (xsd:string)
  • FI (xsd:string)
  • FR (xsd:string)
  • GB-GBN (xsd:string)
  • GB-NIR (xsd:string)
  • GR (xsd:string)
  • HR (xsd:string)
  • HU (xsd:string)
  • IE (xsd:string)
  • IT (xsd:string)
  • LT (xsd:string)
  • LU (xsd:string)
  • LV (xsd:string)
  • MT (xsd:string)
  • NL (xsd:string)
  • PL (xsd:string)
  • PT (xsd:string)
  • RO (xsd:string)
  • SE (xsd:string)
  • SI (xsd:string)
  • SK (xsd:string)
?:name
  • ONLINE PURCHASE PRBLM - SUMMARIZED (en)
  • ONLINE PURCHASE PRBLM - SUMMARIZED (de)
  • qa2t (xsd:string)
  • qa2t - (de)
  • qa2t - ONLINE PURCHASE PRBLM - SUMMARIZED (en)
?:relatedDataset
?:sourceInfo
  • GESIS-ExploreData (xsd:string)
?:spatialCoverage
?:startDate
  • 2013 (xsd:gyear)
?:studyGroup
  • EB - Standard and Special Eurobarometer (de)
  • EB - Standard and Special Eurobarometer (en)
rdf:type
?:variableLabel
  • ONLINE PURCHASE PRBLM - SUMMARIZED (en)
  • ONLINE PURCHASE PRBLM - SUMMARIZED (de)
?:variableName
  • qa2t (xsd:string)