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Toepoel, V., & Dillman, D. A. (2010). How visual design affects the interpretability of survey questions. In M. Das, P. Ester, & L. Kaczmirek (Eds.), Social and behavioral research and the internet (pp. 165-190). Routledge.
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Toepoel, Vera and Don A. Dillman. 2010. "How Visual Design Affects the Interpretability of Survey Questions." Pp. 165-90 in Social and Behavioral Research and the Internet, edited by M. Das, P. Ester, and L. Kaczmirek. New York: Routledge.
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