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  • Salah, M., and Abou-Shouk, M. A. (2019), "The effect of customer relationship management practices on airline customer loyalty", Journal of Tourism, Heritage & Services Marketing (JTHSM), 5(2), 11-19. (xsd:string)
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  • Salah, M., Abou-Shouk, M. A. (2019). The effect of customer relationship management practices on airline customer loyalty". Journal of Tourism, Heritage & Services Marketing (JTHSM, 5(2), pp. 11-19. (xsd:string)
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