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  • Holman, David/Batt, Rosemary/Holtgrewe, Ursula (2007): The Global Call Center Report: International Perspectives on Management and Employment. A Report of the Global Call Centre Research Network, http://digitalcommons.ilr.cornell. edu/cgi/viewcontent.cgi?article=1012&context=reports (Abruf am 8.12.2016). (xsd:string)
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  • Holman, D. B., Rosemary/Holtgrewe, U. (2007). The Global Call Center Report: International Perspectives on Management and Employment. A Report of the Global Call Centre Research Network. (xsd:string)
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  • sowiport (xsd:string)
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