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              Ho ltgrewe, U. 2001b: Recognition, intersubjectivity and service work: Labour conflicts in call centres. In: Industrielle Beziehungen Jg. 8, H. 1, S. 37-54
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              Holtgrewe, U. (2001). 'Recognition, Intersubjectivity and Service Work: Labour Conflicts in Call Centres'. Industrielle Beziehungen 8, 1, 37-54.
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              Holtgrewe, U. (2001b): Recognition, Intersubjectivity and Service Work: Labour Conflicts in Call Centres, in: Industrielle Beziehungen 8(1), p.37 -54
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              Holtgrewe, U. 2001b: Recognition, intersubjectivity and service work: Labour conflicts in call centres. In: Industrielle Beziehungen Jg. 8, H. 1, S. 37-54
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              Holtgrewe, Ursula (2001): Recognition, intersubjectivity and service work: Labour conflicts in call centres. Industrielle Beziehungen 8: 37 -54.
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              Holtgrewe, Ursula (2001a). Labour Conflicts in Call Centres. Industrielle Beziehungen 8 (1), 37-54.
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              Holtgrewe, Ursula (2001b): Recognition, Intersubjectivity and Service Work: Labour Conflicts in Call Centres, n: Industrielle Beziehungen 8, S. 37 -54
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              Holtgrewe, Ursula 2001a: Recognition, Intersubjectivity and Service Work: Labour Conflicts in Call Centres, in: Industrielle Beziehungen 8 (1), pp. 37 -54
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