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KLEEMANN, F./MATUSCHEK, I. 2002: Between Job and Satisfaction: Motivations and Career Orientations of German "High Quality" Call Center Employees. Electronic Journal of Sociology 6, http://www.sociology.org/content/vol006.002/kleemann_matuschek.html
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Kleemann, F. and Matuschek, I. (2001). 'Between job and satisfaction: Motivations and career orientations of German "high quality" call centre employees'. Paper presented to the Work, Employment and Society Conference 2001 in Nottingham.
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Kleemann, F./Matuschek, I. 2002: Between Job and Satisfaction: Motivations and Career Orientations of German "High Quality" Call Center Employees. In: Electronic Journal of Sociology, Volume Jg. 6, H.
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Kleemann, Frank/ Matuschek, Ingo (2002). Between Job and Satisfaction: Motivations and Career Orientations of German "High Quality" Call Center Employees. In: Electronic Journal of Sociology, Volume 6, (2). http://www.sociology.org/con- tent/vol006.002/kleemann_matuschek.html (letzter Zugriff 15.3.03).
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Kleemann, Frank/ Matuschek, Ingo (2002): Between job and satisfaction: Motivations and career orientations of German "high quality" call centre employees. In: Electronic Journal of Sociology, Jg. 6, 2. http://www.sociology.org/content/vol006.002/kleemann_matuschek.html.
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Kleemann, Frank/Matuschek, Ingo (2002): Between Job and Satisfaction: Motivations and Career Orientations of German "High Quality" Call Center Employees. Electronic Journal of Sociology 6(2).
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