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  • This study investigates adaptive communication practices developed by academic staff at the Institute of Management and Technology (IMT), Enugu, in response to the absence of institutional email infrastructure. We used a mixed-methods case study approach to examine 189 academic staff members through surveys and interviews. Results reveal that 100% of staff use personal email for official communication, with 93.1% utilising WhatsApp as a supplementary platform. Despite significant challenges in information security (87.3%) and professional boundary blurring (76.2%), overall communication satisfaction remained moderately high (3.6/5). Factor analysis revealed three primary dimensions of adaptive strategies: Digital Innovation, Social Networking, and Formal Documentation, explaining 68% of the variance in communication practices. Personal email proficiency emerged as the strongest predictor of communication effectiveness (β = 0.35, p < 0.001). The findings suggest institutions can maintain effective operations through strategic adaptation despite infrastructure limitations. (xsd:string)
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  • 2024 (xsd:gyear)
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  • 2024 (xsd:gyear)
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  • 10.22178/pos.111-1 ()
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  • en (xsd:string)
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  • 2413-9009 ()
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  • 11 (xsd:string)
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  • Digital Communication in the Absence of Institutional Email: A Case Study of Academic Staff at the Institute of Management and Technology, Enugu, Nigeria (xsd:string)
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  • Zeitschriftenartikel (xsd:string)
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  • GESIS-SSOAR (xsd:string)
  • In: Path of Science, 10, 2024, 11, 3038-3052 (xsd:string)
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  • 10 (xsd:string)