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  • Objective: To understand, in the perception of professionals and managers of Primary Health Care (PHC), the reference and counter-reference system in health care and the support to decisions of APS professionals. Methods: Qualitative study, outlined by Holistic Multiple Case Study, based on Comprehensive Sociology of Everyday Life with 41 participants. Results: The support to decisions of APS professionals to direct users depends on the flow and regulation of the referenced demands; the waiting time for the user service; may be harmed by unnecessary and unreadable referrals and by the professionals' view on the system. Conclusion: Health is a social process of collective construction, and it needs to win the welfare and curative paradigm, the excessive consumption of queries with a high rate of referrals. (xsd:string)
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?:dateModified
  • 2016 (xsd:gyear)
?:datePublished
  • 2016 (xsd:gyear)
?:doi
  • 10.9789/2175-5361.2016.v8i4.4986-4995 ()
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  • true (xsd:boolean)
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  • en (xsd:string)
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  • 2175-5361 ()
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  • 4 (xsd:string)
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  • Reference and counter-reference in everyday health care in Minas Gerais, Brazil: the support to decisions of primary care (xsd:string)
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  • Zeitschriftenartikel (xsd:string)
  • journal_article (en)
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  • GESIS-SSOAR (xsd:string)
  • In: Revista de Pesquisa: Cuidado é Fundamental Online, 8, 2016, 4, 4986-4995 (xsd:string)
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?:urn
  • urn:nbn:de:0168-ssoar-53649-4 ()
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  • 8 (xsd:string)