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  • Purpose Given the premise of de facto universal standards for FM, this paper investigates development of FM at an Albanian and a Norwegian university hospital through examination of two hypotheses: H1: The university hospital has recognised FM and established a designated FM organisation; H2: The university hospital provides adequate food and catering services at ward kitchens and buffets. Design/methodology/approach An exploratory and descriptive comparative case study based on a diverse cases design. Findings There is limited support for H1 at the Albanian university hospital, and strong support for H1 at the Norwegian university hospital. Both the Albanian and the Norwegian university hospitals rely on in-house production of facilities services, but the Albanian university hospital has outsourced food and catering services. FM and provision of facilities services is deeply integrated with the Norwegian university hospital’s core activities. There is also limited support for H2 at the Albanian university hospital and strong support for H2 at the Norwegian university hospital. The conclusion is hence, the Albanian Ministry of Health and the Albanian university hospital’s top management have a comprehensive but not impossible task, if the aim is to catch up with the Norwegian university hospital concerning FM. Research limitations/implications This is an exploratory and descriptive comparative case study. Large N studies should be carried out both in Albania, Norway and preferably also in other countries to corroborate and develop the findings. Originality/value This is the first comparative study of FM at an Albanian and a Norwegian university hospital (xsd:string)
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  • First published online, http://dx.doi.org/10.1108/F-07-2016-0079. (EVS) (xsd:string)
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  • 2017 (xsd:gyear)
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  • 2017 (xsd:gyear)
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  • 10.1108/F-07-2016-0079 ()
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  • 7/8 (xsd:string)
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  • Albania vs. Norway - FM at two university hospitals (xsd:string)
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  • article (xsd:string)
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  • Bibsonomy (xsd:string)
  • In Facilities, 35(7/8), 2017 (xsd:string)
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  • European Values Study (EVS) (xsd:string)
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  • 2017 (xsd:string)
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  • 35 (xsd:string)