|
?:reviewBody
|
-
In September 2018, viral Facebook posts caused widespread concern that a birthday fundraising feature on the social networking web site was broken, with the result that users who opted to make one-time donations to friends' charities of choice were actually being debited for those donations every month for a year, multiplying the amount of their contributions by twelve. In an email, the spokesperson told us Facebook appreciated the fact that affected users had raised their concerns, adding: The spokesperson advised that users who think they might have been affected by the error should check the status of their Facebook donations under Payment Settings on their accounts. Users can also cancel genuine recurring donations through the Payment Settings option. Anyone who has genuinely opted to make a recurring contribution should receive an email every time their credit card is debited. The glitch affected birthday fundraising and general fundraising for non-profit organizations, but the company's spokesperson emphasized that it involved a very small number of people, and a fix is currently underway. Facebook users can also raise funds for a personal causes (rather than on behalf of a charity), but these contributions were not affected by the glitch, because no option to set up recurring donations for such causes exists. On the additional claims relating to fees on charitable donations, Facebook clarified that in November 2017 they had eliminated their fees for non-profit donations, meaning 100 percent of contributions to a charity go to that charity. In April 2018, the company also dropped the platform fee for donations to personal causes, although a small fee for payment processing is still charged, and relevant taxes still apply.
(en)
|
![[This page as RDF]](http://data.gesis.org/claimskg/static/rdf-icon.gif){kind=icon}