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  • 2004-11-23 (xsd:date)
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  • Nissan Complaint Letter (fr)
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  • The item transcribed above came to us as an undated PDF typed completely in upper case letters. Example: [Collected on the Internet, 2004] The piece was purportedly a letter written to the Nissan Motor Company by one Jarrod Byrne, a planner at the Bounty Gold Mine in Western Australia, expressing frustration at his inability to obtain replacement parts for the Nissan-manufactured bus used to transport staff to and from the mine. Using language in turn hilarious and coarse, Mr. Byrne describes how even the simplest parts (such as nuts and washers) have to be shipped from Japan, are grossly overpriced, and take several days to arrive — and even then, they're likely as not to be the wrong parts. We were finally able to confirm this item as genuine in March 2005, when we heard from the missive's writer, Jarrod Byrne, who told us: Mr. Byrne also informed us that Nissan began showing a greater level of interest and punctuality after receipt of his letter, but the Bounty Gold Mine had already budgeted for an alternative bus by then, and the Nissan bus was probably removed from service within the next six months. (en)
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