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News about an unusual sanitation procedure was provided by the Reuters news agency on 15 November 2002: The story as reported was third-hand at best, Reuters' having harvested the story from the Swedish TT news agency, who in turn got it from a regional Swedish newspaper, Nya Wermlands-Tidningen. According to Reuters, [A] senior representative of the restaurant chain said the incident was a mistake and not standard company procedure. That could somewhat explain Reuter's seeming reluctance to name the international hamburger chain outlet in Arvika, Sweden, where toilets seats were being scrubbed in the dishwasher — it might have viewed the incident as a one-time boneheaded employee screwup and wished to spare the unnamed chain undue embarrassment. Two Swedish publications have stated that the restaurant was a McDonald's, but both publications drew their information from TT, the Swedish news agency, which in turn got it from Nya Wermlands-Tidningen. (There is indeed a McDonald's in Arvika.) Because everything flows from a single source (Nya Wermlands-Tidningen), this tale should still be considered unverified. Reuters reported that Arvika's environmental and health inspector later visited the restaurant.
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