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On 5 April 2016, the blog HelloGiggles published an article reporting that the filtering of messages sent through Facebook's Messenger facility goes deeper than most users know. Although most users are aware of their other inbox (but didn't always check it), there is a second other inbox that's harder to find: Reaching the hidden mailbox requires following a particular series of steps. For our trial, we used Facebook Messenger, which can be employed to access Facebook messages without going directly to Facebook.com. Below is the area where Messenger displays other messages (filtered from the normal inbox): Accessing them through Facebook.com was slightly different: On Messenger, clicking the gear icon at the top-left corner of the page brings up dialog options for Message Requests, and then at the bottom of that screen, an option for Filtered Requests: And indeed, clicking filtered requests leads to an archive of twice-filtered messages that don't show up in Facebook's other inbox: The process of finding these filtered requests is slightly different when pursued through Facebook.com. There, a drop-down more menu appears to the immediate right of the messages link, and clicking it displays three options: unread (main inbox messages you haven't yet opened), filtered (the other other inbox messages you haven't likely seen), and archived (messages marked no longer active, either by user choice or due to inactive/blocked accounts): By clicking filtered we were able to bring up the same list of previously unseen and unheard messages as before, many of which were relatively recent: It's likely most of your filtered messages are communications from spammers, strangers, or scammers that you would rather not see. But just in case, those hidden messages still exist and are accessible if you know how to find them.
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