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In June 2018, McDonald's CEO Steve Easterbrook discussed with CNBC the company's plans to start rolling out self-order kiosks to stores in the U.S., part of an effort to catch up McDonald's U.S.-based restaurants with technology that has already been widely deployed in other markets: Predictably, the fake news site Neon Nettle spun this tidbit of business information into an article with the grossly misleading headline McDonald’s to Replace All Cashiers with Robots to Avoid Minimum Wage Increase: First of all, McDonald's isn't deploying any robots. They're modernizing some of their U.S. restaurants to include the installation of self-serve kiosks that consist of nothing more than touch-screen order panels and payment-processing terminals — something about as robotic as the typical modern cash register is: Second, McDonald's did not proclaim they are replacing all cashiers with robots (or any other form of non-human technology) by the end of 2020. CEO Steve Easterbrook said the company planned to add self-order kiosks to 1,000 stores each quarter for the next eight or nine quarters, an effort which would (if fully implemented) place kiosks in eight or nine thousand U.S. McDonald's locations by the end of 2020. Given that McDonald's currently has over 14,000 outlets in the U.S. alone, that effort couldn't possibly come close to replacing all the cashiers currently employed by McDonald's in the next couple of years (even if the kiosks completely eliminated the need for cashiers, which they don't). Furthermore, although self-order kiosks may reduce the need for cashiers, they don't completely eliminate it. The kiosks supplement cashiers by operating in tandem with them and allowing customers choose either ordering method. Finally, while reducing labor costs and overhead may be a goal of McDonald's -- along with most other businesses -- the notion that the fast food chain is introducing self-order kiosks as a pushback against demands of the left for $15-dollar-an-hour minimum wage is unsupported conjecture (a subject we previously wrote about here). In fact, Neon Nettle offered nothing to support that assertion other than a link to the notoriously unreliable conspiracy site InfoWars (which similarly provided nothing of substance). Many types of businesses -- for reasons other than labor costs -- have moved away from offering nothing more than a stand in line and wait for a cashier model, adding options that allow customers to use smartphones and other devices to order and pay for goods and services. As the chain's CEO noted, in McDonald's case the use of self-order kiosks typically affords customers more room to dwell on the available options and choices, which in turn promotes additional sales: Moreover, cashiers who might be displaced by self-order systems can be shifted to other roles created in conjunction with the new technologies, such as providing curbside and tableside service: We also note that, despite some political advocacy for a national $15-dollar-an-hour minimum wage in recent years, as of now the federal minimum wage remains less than half of that, at $7.25 per hour. And no individual state currently mandates a $15 per hour minimum wage, either (although a couple are slated to reach that level within the next few years). This misreporting is typical of Neon Nettle, a fake news site with a particular focus on reporting fabricated and exaggerated clickbait stories. Later in August 2019, a claim appeared in a meme shared on the Turning Point USA Facebook page:
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