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  • 2021-06-07 (xsd:date)
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  • Does Lyft Have a Safety Feature That 'Checks in' When Riders Go Off Route? (en)
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  • In June 2021, social media users enthusiastically shared a post that appeared to show a safety feature of the ride-sharing application Lyft, whereby users in vehicles that deviate from the expected route receive a notification from the app, which allows them to contact emergency services in the event they are in danger. On June 4, the Shannon's Tea Cup Party Facebook page posted what appeared to be a screenshot from the Lyft app, containing the following text: A user of the internet forum Reddit published a similar post in April 2021, which contained a similar screenshot and the explanation: Lyft sees your driver taking a different route and it checks in on you. Those posts referred to a real safety feature on Lyft, and we are therefore issuing a rating of True. In response to our questions, a spokesperson for the company told Snopes that the screenshot contained in the Shannon's Tea Cup Party Facebook post showed the Smart Trip Check-in safety feature in action: Depending on each Lyft user's notification settings, the check-in feature will result in either a push notification sent through the app itself, or a text message to the user's phone. Although many social media users discovered the feature for the first time in the spring and summer of 2021, Lyft's spokesperson told Snopes it was first launched in early 2020. (en)
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