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  • 2020-12-13 (xsd:date)
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  • Did Taco Bell Just Announce 'Major' and 'Unreal' COVID Changes? (en)
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  • On Dec. 7, 2020, the SheFinds.com website published a new story about Taco Bell during the COVID-19 pandemic that read Taco Bell Just Announced MAJOR Changes To Its Restaurants For COVID--It's Unreal! This was similar to a previous story about McDonald's, also published by SheFinds.com. We reported on that article, as well as another misleading piece that claimed Wendy's purportedly made a heartbreaking announcement. As for the Taco Bell story, it purported to detail major and unreal upcoming changes: This was mostly true. However, it was slightly misleading for the headline to claim that Taco Bell just made the announcement. The news story was published nearly four months after the company announced its Taco Bell Go Mobile plans. While major and unreal were subjective terms, it was also somewhat misleading for the headline to claim that the changes were for COVID. According to an interview with Nation's Restaurant News, the Taco Bell Go Mobile experience had already been in the works for three or four years. The story included this interview, but the sensational headline perhaps read as if Taco Bell devised the plans because of the COVID-19 pandemic. In August 2020, it was announced on the Taco Bell website that its Go Mobile restaurant would first open in Q1 of 2021. Each of the new locations would feature smaller restaurant buildings, two drive-thru lanes, a smart kitchen that's integrated with the Taco Bell app, curbside pick-up, and bellhops with tablets for ordering. The dual drive-thru experience was described in the news release: The new concepts will have two drive-thru lanes including a new priority pick-up lane with rapid service for customers who order via the Taco Bell app. This new lane will supplement the existing, traditional lane. Previously covered under the Taco Bell name were fact checks about Grade D but edible meat, TikTok videos that purportedly showed how its refried beans are prepared, and the disappearance of menu items like the Mexican Pizza. (en)
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