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In February 2018, a Michigan woman's widely-shared account of a mishap with aGem 65 8-in-1 Multicooker spread across social media. Vanessa LaClair wrote: While not directly referencing her complaint, the company clarified on its Facebook community page four days later that it had received a small number of reports about the Gem 65 8-in-1 Multicooker, was overheating and causing damage to its underside: We received additional information from the company about the claim, noting that Instant Pot pressure cookers were not in the minority of affected products: In a follow-up statement, the company assured customers with models in those batches that the devices would be replaced free of charge and that they continued working with the CPSC: The company issued a recall in March 2018 after the U.S. Consumer Product Safety Commission reportedly received 107 complaints conerning the Gem 65 8-in-1 device. Five of those complaints mentioned instances of damaged property. Users were asked to return their devices to Walmart to get free replacement cookers.
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