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In July 2013, Internet users began receiving e-mailed messages purportedly sent by the Dun & Bradstreet Credibility Corp. advising them of customer complaints in need of resolution: Example: [Collected via e-mail, August 2013] These messages invited recipients to print an attached document providing the details of the customer's concerns in order to answer the questions and respond to us. These messages are bogus, and the expectation of the senders is that some of them will land in the inboxes of persons who operate businesses and lure them into following the hyperlink (which leads not to Dun & Bradstreet's site, but to a completely different site altogether). The mid-2013 Dun & Bradstreet phishing outbreak was simply a slight variation of similar phony messages that had sent out in the name of the Better Business Bureau (BBB) the previous year, prompting that organization to post a warning on its web site advising that:
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