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In March 2019, a photograph supposedly showing a sign reading no longer serving military personnel & their guest(s) started circulating on social media, along with the claim that it had been displayed at a DoubleTree Hotel in Colorado Springs. The original post has since been deleted; but a viral version of this message was shared by Justin Vames: Vames posted: So last night we took over 600 people to the #doubletreecoloradoSprings and paid over $50 a person. They came in and shut down our traditions. Treated us like crap, refused to leave food for guests in the bathroom or chatting. They said when they are seated they will be served. They charged us over $12 a drink which we all paid. And then left this sign on the bar! This event was a post deployment ceremony! These men and women where being honored for serving our county, but I guess serving them at the double tree is too much! Just so you know, we did not damage the building and there was no reason to treat us this way! This photograph is genuine, and the accompanying narrative appears to be accurate. However, a number of social media users encountered this image in social media posts containing incomplete or inaccurate information. For example, some users shared this image as if it were taken at a hotel in Texas, not Colorado. After this image went viral, we also received a number of queries from readers who seemed unsure if the military had been banned from all DoubleTree properties (as well as those of their parent company, Hilton Hotels). This sign was reportedly put on display by two of the hotel's employees after an event involving military members. The sign was later removed and the two employees were fired by the hotel. Aimee Osborne, the woman who originally posted the image, talked to Colorado Springs station KOAA about the chain of events that led to the sign's being displayed: Daniel Kammerer, General Manager of the DoubleTree by Hilton Colorado Springs, posted a statement to the establishment's Facebook page apologizing for the sign: Osbourne told KOAA that she had accepted the hotel's apology.
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