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On 14 December 2014, photographs were posted by a Facebook user along with accompanying text suggesting the pictures depicted shopping carts full of donated toys that had been returned to a Walmart store in exchange for beer and cigarettes: That claim predictably caused outrage among Facebook users, with many commenters stating the situation as described confirmed their suspicions about the poor and needy. However, a number of factors suggested the claim might not be true and could therefore negatively impact initiatives to ensure children living in poverty had access to much-needed toy donations at Christmastime. First and foremost, the post presented only a single Walmart shopper's account in assessing what the images depicted. The man said he confirmed with the cashier that the items were toy returns, but whether such a conversation even took place is not independently verifiable. Then there's the matter of how retail systems are organized, particularly during the holiday season. Sorting merchandise into carts for restocking on shelves is common practice, and such sorting includes not just returns but also items moved by customers from one part of the store to another or abandoned at check-out aisles. Such items are generally sorted by department, so busy stores are likely to be stuck with several carts per department at the end of a shift or the start of a day. Items moved or abandoned at checkout that require refrigeration would be top priority, and items such as clothing and toys would command less urgency. So pictures of carts full of toy department items could create the false impression of a disproportionate number of returns to that department, when it's entirely possible carts full of other departments' items were just as plentiful but were left out of the frame of the photographs or had already been returned to their shelves. And even if we were to take the tale at face value, it's still a bit hard to buy because for the cashier's claim about beer and cigarettes to be credible, we would have to assume she was in the habit of tracking customers after they returned items, carefully observing what they purchased with gift cards or store credits. There is also the matter of the origin of the toys. Although toys received through programs for the needy are certainly returned to stores from time to time, there's simply no way to discern which toys seen in random photographs might have been received as standard gifts from family members or friends, which toys might have been donated via Christmas drives for the needy, and which toys might have been returned simply because they proved to be unwanted or duplicate items. No explanation was provided in the Facebook post as to why the toys in the cart were assumed to have been donated ones rather than purchased or gifted toys. In fact, the store in question, a Walmart on Bleachery Boulevard in Asheville, North Carolina, verified that although the photographs were in fact taken at that store, The claim the toys are all returns is 100 percent not true and most of the toys are items left around the store that need to be restocked, according to a report by Asheville television station WLOS: Whether or not the story were in any way reflective of any factual circumstances, it would be a shame for such a claim to negatively impact much-needed toy drives right before Christmas. The tale closely matches much of the argument against food stamps and other forms of assistance for the needy and has the potential to damage efforts to supply children in need with toys at Christmas. According to Toys for Tots, demand for toys has outpaced supply in recent years, and while the scope of the program is very large, the organization is unable to fulfill all the requests it receives: The author urged people to verify whether toys are truly being parceled out to kids in genuine need, but most toy drives are partially or wholly anonymous in order to protect the privacy of recipients, and therefore such endeavors aren't possible without intruding upon those who receive items from those drives. In the absence of stronger evidence, there is little reason to believe the claim presented here was true, accurate, or representative of how toy drives actually operate.
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